As of January 2025, easyJet has implemented a set of 10 stringent rules for passengers, with severe penalties for non-compliance. These measures aim to enhance safety, streamline operations, and improve the overall travel experience. It’s crucial for travelers to familiarize themselves with these regulations to avoid substantial fines or other repercussions.
1. Strict Adherence to Cabin Baggage Allowances
Passengers are permitted one small cabin bag, with maximum dimensions of 45cm x 36cm x 20cm, including handles and wheels. This policy is strictly enforced; any deviation may result in fines or the necessity to check the bag into the hold at an additional cost. Recent reports indicate that travelers have faced fines up to £48 for bags exceeding these limits due to confusion over size restrictions, particularly concerning handles and wheels.
2. Prohibition of Unapproved Cabin Items
Items not compliant with security regulations, such as certain electronic devices or prohibited substances, are strictly forbidden in the cabin. Possession of such items can lead to fines, confiscation, or denial of boarding.
3. Mandatory Compliance with Check-in Procedures
Passengers must complete online check-in and possess a valid boarding pass prior to arrival at the airport. Failure to do so may result in additional fees for airport check-in services. The Spanish consumer rights ministry has criticized airlines for charging passengers for services like printing boarding passes, deeming such practices “abusive.”
4. Enforcement of Assigned Seating
Occupying the assigned seat as indicated on the boarding pass is mandatory. Unauthorized seat changes, especially to seats with additional legroom or other benefits, are prohibited and may incur penalties.
5. Compliance with Boarding Times
Passengers are required to adhere to designated boarding times. Late arrivals may be denied boarding without entitlement to compensation or rebooking.
6. Observance of In-Flight Conduct Standards
Disruptive behavior, including excessive consumption of alcohol, non-compliance with crew instructions, or actions compromising safety, is strictly prohibited. Such conduct can result in immediate intervention and potential legal consequences.
7. Adherence to Health and Safety Protocols
Passengers must comply with all health and safety measures, including the use of seat belts and adherence to any in-flight announcements. Non-compliance may lead to fines or other penalties.
8. Prohibition of Unauthorized Use of Electronic Devices
The use of electronic devices during critical phases of flight, such as takeoff and landing, is restricted. Ignoring these restrictions can result in penalties.
9. Compliance with Immigration and Customs Regulations
Passengers are responsible for ensuring they meet all immigration and customs requirements for their destination. Failure to comply can lead to fines, detention, or denial of entry.
10. Observance of Airline Policies on Additional Services
EasyJet enforces policies regarding additional services, such as seat reservations and checked baggage. The Spanish government has fined airlines, including easyJet, for “abusive” practices like charging for hand luggage and seat reservations, with easyJet receiving a penalty of €29 million.
Non-compliance with these rules can result in significant penalties, including fines, denial of boarding, or legal action. Passengers are advised to review easyJet’s official policies and ensure adherence to all regulations to facilitate a smooth travel experience.