Surely, then, passengers will be delighted to know they’ll soon be enjoying the giddiness of that new-plane smell. Well, yes. And, oh, no. Let’s start with the good parts. American Airlines is replacing its older, more rickety Boeing 767 planes with 787 Dreamliners. American Airlines just announced it’s buying some new planes. This means, at… Read More »
This summer, Americans hoping to fly somewhere have largely gotten nothing but bad news. Multiple airlines are struggling to hire enough pilots, which has led to slimmed-down schedules. In addition, the Federal Aviation Administration has not been able to hire enough air traffic controllers, which led to the government agency allowing airlines to make large… Read More »
There’s no airline with more potential to be better than it is today than American Airlines. That’s been true at least since US Airways management took over nearly a decade ago. However they’ve lacked a clear mission and that’s led to employee confusion, are they competing with low cost carriers or Delta? Are they trying… Read More »
10 Critical Issues American Airlines Must Address Immediately, Including Engine Failures to Prevent Crashes American Airlines, one of the largest carriers in the United States, has been at the forefront of aviation for decades. However, recent incidents and ongoing challenges highlight several critical areas that need immediate attention. To maintain safety, customer satisfaction, and operational… Read More »
Imagine that you’re rushing for a flight. You arrive at the airport, and one of two things happens: You get a notification on your phone that your flight is delayed — an hour, two hours even. Maybe it doesn’t give a reason why. Same delay, but in this scenario, you get a bit more of… Read More »
Airlines don’t love giving out compensation for flight delays. In fact, they may very well not proactively alert you when you deserve it. It’s wise to know what benefits you’re entitled to—and when you’re entitled to them. Like other airlines, United isn’t obligated to offer compensation for most flight delays. However, as a gesture of… Read More »
A significant Microsoft outage brought low-cost carrier Frontier Airlines and some competitors to a standstill for hours after a regulator halted departures. The ground stop was lifted late Thursday night. “Our systems are currently impacted by a Microsoft outage, which is also affecting other companies,” Frontier said in a statement on its website. “We appreciate… Read More »
United Airlines is following many American airlines by predicting third quarter profits to be below previous projections as it also celebrates flying the most passengers in a second quarter this year. While travelers are flying more than ever this summer, airlines in America have prepared in excess, causing many to drop airfares. Delta, for example,… Read More »
The Southwest Airlines holiday seasons meltdown directed a lot more attention to all U.S. airlines. Nobody saw Southwest’s issues coming, so it’s reasonable to question whether another major airline has a potential glitch that could disrupt its operations. And it also makes sense to be proactive when it comes to heading off potential problems. That’s… Read More »
It may not feel like it, but there are a lot of cheap flights to be had this summer — and the influx of low-priced, often money-losing economy seats has airlines scrambling. “The unprofitable capacity is just not sustainable,” United Airlines’ chief commercial officer Andrew Nocella told investors Thursday. Despite reporting a 23% increase in… Read More »
I wrote last week about an email United’s CEO, Scott Kirby, sent to employees. At the time, I commented that his message to employees was something every leader could learn from. In the email, Kirby talked about how proud he was of his team for handling a series of disruptions to operations due to storms… Read More »
CHICAGO (AP) — United Airlines said Thursday that federal regulators are letting it resume planning for growth after they imposed restrictions on the airline following a series of flight mishaps earlier this year, including an engine fire and a tire falling off a plane. United said the Federal Aviation Administration “has allowed us to begin… Read More »