American Airlines CEO fumes at Boeing’s failures—’Get your act together’

By | July 19, 2024

Boeing’s delivery delays and production problems have ripped across the airline industry, a fact that was heavily reflected in the first quarter earnings of some of the biggest U.S. airlines.

American Airlines and Southwest both said Boeing’s recent troubles have impacted their operations, yet the consequences have been worse for some compared to others.

Boeing’s production issues resurfaced when the door plug of a 737 Max 9 jet blew off during Alaska Airlines flight in January. Since then, the airplane manufacturer has faced heightened regulatory scrutiny and delays in delivering planes to some of its most important customers.

Boeing’s production issues resurfaced when the door plug of a 737 Max 9 jet blew off during Alaska Airlines flight in January. Since then, the airplane manufacturer has faced heightened regulatory scrutiny and delays in delivering planes to some of its most important customers.On Thursday, shares of American Airlines ended the day up 1.5% after it reported a loss of $312 million. Excluding one-time items, the figure rounded out to about $226 million, compared to a $10 million profit during the same quarter last year.

While American CEO Robert Isom said the company wasn’t “satisfied” with its first quarter performance, he added in an earnings release that the carrier remained “on track to deliver on our full-year financial targets.” The company also guided to profitability in the second quarter with a forecast of adjusted earnings that were slightly above what analysts expectedBoeing’s production problems loomed over American’s results. The carrier said that it doesn’t expect to receive eight Boeing planes it originally thought would arrive this year. Still, Isom said on Thursday’s earnings call that American isn’t as affected by the delays as other carriers because it has plenty of planes. Morningstar equity analyst Nicolas Owens told Fortune that it also has more leeway with how it deploys its fleet.

“American also has more flexibility to swap other types of planes on routes, e.g. when its Boeing 737 MAX 9s were grounded in January,” Owens said in an email.But while the Boeing delays did not drastically affect American, Isom made it clear he was frustrated with the airplane manufacturer.

“I’ve talked to everyone at Boeing that I can possibly address, and the message is the same: Get your act together,” he added on Thursday’s earnings call.

While American largely avoided the worst of Boeing’s delays, Southwest fared worse because of its reliance on the manufacturer, said Owens.

“Southwest is hit harder by Boeing’s delays than American,” he said. “That is because Southwest exclusively flies Boeing, and exclusively variants of the 737, which is especially delayed at Boeing.”Meanwhile, Boeing reported first quarter results Wednesday that weren’t as bad as some analysts expected, despite the delays. The company reported a net loss of $355 million and its first revenue drop in seven quarters. Still revenues of $16.57 billion were above the $16.23 billion analysts expected. The company delivered 83 commercial planes during the quarter, a drop of 26% year-over-year.

Despite the issues, outgoing CEO Dave Calhoun said the company would soon increase the pace of production to meet its cash flow goals by 2026. He added on the company’s earnings call that Boeing has already made some improvements.We are absolutely committed to doing everything that we can to make certain our regulators, our customers, and most importantly, our employees and the flying public are 100% confident in Boeing,” he said.Boeing’s delivery delays and production problems have ripped across the airline industry, a fact that was heavily reflected in the first quarter earnings of some of the biggest U.S. airlines.

American Airlines and Southwest both said Boeing’s recent troubles have impacted their operations, yet the consequences have been worse for some compared to others.

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