WestJet causes turbulence with customers over federal aid fallout

By | September 21, 2024

The Calgary-based airline says it will now be able to market flights operated by KLM, which it says means WestJet travellers will be able to easily transfer through Amsterdam’s Schiphol Airport to 18 European cities.

WestJet says the code-share agreement builds on the airline’s new non-stop service between Calgary and Amsterdam, operating twice weekly beginning Aug. 5 and increasing to three times weekly on Sept. 9.WestJet, Canada’s second-largest airline, has pulled the plug on talks with the federal government over a COVID-19 relief package. Other major carriers have reached deals with Ottawa, in exchange for refunds for passengers for flights cancelled by the pandemic. Anne Gaviola explains WestJet’s decision and the turbulence it’s causing with customers.WestJet Airlines has expanded an existing code-share agreement with KLM Royal Dutch Airlines.The Calgary-based airline says it will now be able to market flights operated by KLM, which it says means WestJet travellers will be able to easily transfer through Amsterdam’s Schiphol Airport to 18 European cities.

WestJet says the code-share agreement builds on the airline’s new non-stop service between Calgary and Amsterdam, operating twice weekly beginning Aug. 5 and increasing to three times weekly on Sept. 9.Code-share agreements allow airlines to sell tickets to places they don’t fly to on flights operated by a partner airline, and they allow airlines to increase their market presence and make it more convenient for travellers to fly with them.

KLM already had a code-share agreement with WestJet that allowed the Dutch airline to sell tickets on flights operated by WestJet in Canada

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