The CEOs of Boeing and United Airlines had a productive lunch date

By | August 15, 2024

Boeing is on the right path,” United CEO Scott Kirby said in a show of support for the troubled planed maker. United Airlines (UAL) CEO Scott Kirby is feeling pretty good about the new CEO at Boeing (BA).

Kirby wrote on LinkedIn that he and Kelly Ortberg had lunch, and that it went well because Kirby “came away with a renewed confidence that Boeing (BA) is on the right path and will recover faster than most expect.”

More specifically, Kirby said of Ortberg: “His engineering background at Rockwell Collins, combined with an instinct to be close to his frontline teams in Seattle, makes for a winning combination. It was clear from our discussion that he’s 100% engaged, understands the cultural changes needed to turn things around and is committed to listening to his employees and customers.”

Not long ago, before former Boeing chief Dave Calhoun stepped down amid the 737 Max 9 door plug blowout scandal that has thrown a wrench into the planemaker’s plans for the year, Kirby was publicly calling for a new competitor to step up and challenge Boeing’s U.S. supremacy in the industry. But maybe that desire is now in the past.

In the complex and high-stakes world of aviation, the reputation and success of a company can hinge on leadership decisions and the ability to navigate through turbulent times. Boeing, one of the most iconic names in the aerospace industry, has certainly faced its share of challenges in recent years. However, recent developments suggest that the company might be on a promising path to recovery, according to United Airlines CEO Scott Kirby.

Scott Kirby, the CEO of United Airlines, recently expressed optimism about Boeing’s future under new leadership. In a LinkedIn post, Kirby shared his thoughts after having lunch with Kelly Ortberg, a key figure in Boeing’s new management team. Ortberg’s background, which includes significant experience in engineering and a tenure at Rockwell Collins, seems to have impressed Kirby. He noted that Ortberg’s combination of technical expertise and his commitment to staying connected with frontline teams in Seattle could be the formula Boeing needs to regain its footing.

Kirby’s support is particularly noteworthy given his previous skepticism about Boeing’s direction. Not long ago, he was vocal about the need for a new competitor to challenge Boeing’s dominance in the U.S. aerospace market. This shift in tone suggests that Boeing’s new leadership may be making the right moves to restore confidence among its key stakeholders.

Boeing has been through a tumultuous period, marked by the 737 Max crisis and a series of setbacks that have tarnished its reputation and strained relationships with customers and regulators alike. The departure of former CEO Dave Calhoun was a significant moment for the company. Calhoun’s tenure was marred by the fallout from the 737 Max incidents, including the scandal involving the 737 Max 9 door plug blowout, which further complicated the company’s recovery efforts.

The appointment of new leadership, including figures like Kelly Ortberg, signals a potential shift in Boeing’s approach. Ortberg’s engineering background is particularly relevant, given the technical challenges that Boeing has faced. His experience at Rockwell Collins, a company known for its advanced avionics and aerospace systems, could bring much-needed technical acumen to Boeing’s leadership team. Moreover, his emphasis on staying connected with frontline teams suggests a leadership style that values communication and collaboration, which could be crucial for rebuilding trust within the company and with its customers.

Kirby’s comments also highlight an important aspect of Boeing’s recovery strategy: cultural change. The aviation industry is not just about building planes; it’s about safety, reliability, and trust. Boeing’s recent troubles have underscored the need for a cultural shift within the company, one that prioritizes these values and addresses the systemic issues that led to the 737 Max crisis.

Ortberg’s commitment to listening to employees and customers is a promising sign. In an industry where safety is paramount, fostering a culture where employees feel heard and where customer feedback is valued can lead to better decision-making and ultimately, safer and more reliable products. This cultural shift could also help Boeing rebuild its reputation, which has been severely damaged by the events of the past few years.

Boeing’s recovery is not just a matter of corporate survival; it has significant implications for the broader aviation industry. As one of the two major players in the global commercial aircraft market, Boeing’s success or failure can influence market dynamics, impact suppliers, and affect the strategic decisions of airlines around the world.

Kirby’s change in tone regarding the need for a new competitor in the U.S. market is particularly interesting in this context. If Boeing can successfully navigate its current challenges and emerge stronger, it could solidify its position as the dominant player in the U.S. market, potentially deterring new entrants. On the other hand, if Boeing stumbles, it could create an opening for new competitors to challenge its position, which could lead to a more competitive and dynamic market.

The road to recovery for Boeing will not be easy, but there are reasons for cautious optimism. The company’s new leadership appears to be taking the right steps, focusing on technical excellence, cultural change, and rebuilding trust with customers and employees. While it’s too early to declare victory, the support from key industry figures like Scott Kirby suggests that Boeing may be on the right path.

As the company works to overcome its recent challenges, the entire aviation industry will be watching closely. Boeing’s ability to recover and thrive will not only determine its own future but could also shape the future of the global aerospace market. For now, the message from United Airlines’ CEO is clear: Boeing’s new leadership has the potential to steer the company back on course, faster than many might expect.

In conclusion, the recent developments at Boeing offer a glimpse of hope for the troubled aerospace giant. With the right leadership and a commitment to cultural change, Boeing might just be able to turn things around and reclaim its position as a leader in the aviation industry. The coming months and years will be critical in determining whether this optimism is well-founded, but for now, there is a sense that Boeing’s darkest days might be behind it.

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